These Instructor Terms were last updated April 24, 2020.
When you sign up to become an instructor on the TuitionHub platform, you agree to abide by these Instructor Terms (“Terms“). These Terms cover details about the aspects of the TuitionHub platform relevant to instructors and are incorporated by reference into our Terms of Use, the general terms that govern your use of our Services. Any capitalized terms that aren’t defined in these Terms are defined as specified in the Terms of Use.
As an instructor, you are contracting directly with Ingenuity Innovations (Pvt) Ltd regardless of whether another TuitionHub subsidiary facilitates payments to you.
1. Instructor Obligations
As an instructor, you are responsible for all content that you post, including lectures, quizzes, coding exercises, practice tests, assignments, resources, answers, course landing page content, and announcements (“Submitted Content“).
You represent and warrant that:
– You will provide and maintain accurate account information; – You own or have the necessary licenses, rights, consents, permissions, and authority to authorize TuitionHub to use your Submitted Content as specified in these Terms and the Terms of Use; – Your Submitted Content will not infringe or misappropriate any third party’s intellectual property rights; – You have the required qualifications, credentials, and expertise (including education, training, knowledge, and skill sets) to teach and offer the services that you offer through your Submitted Content and use of the Services; and – You will respond promptly to students and ensure a quality of service that corresponds with the standards of your industry and instruction services in generalYou warrant that you will not:
– Post or provide any inappropriate, offensive, racist, hateful, sexist, pornographic, false, misleading, incorrect, infringing, defamatory or libelous content or information; – Post or transmit any unsolicited or unauthorized advertising, promotional materials, junk mail, spam, or any other form of solicitation (commercial or otherwise) through the Services or to any user; – Use the Services for business other than providing tutoring, teaching, and instructional services to students; – Engage in any activity that would require us to obtain licenses from or pay royalties to any third party, including the need to pay royalties for the public performance of a musical work or sound recording; – Frame or embed the Services (such as to embed a free version of a course) or otherwise circumvent the Services; – Impersonate another person or gain unauthorized access to another person’s account; – Interfere with or otherwise prevent other instructors from providing their services or courses; or – Abuse TuitionHub resources, including support services.2. License to TuitionHub
You grant TuitionHub the rights detailed in the Terms of Use to offer, market, and otherwise exploit your Submitted Content, and to sublicense it to students for these purposes directly or through third parties. This includes the right to add captions or otherwise modify content to ensure accessibility.
Unless otherwise agreed (including within our Promotions Policy), you have the right to remove all or any portion of your Submitted Content from the Services at any time. Except as otherwise agreed, TuitionHub’s right to sublicense the rights in this section will terminate with respect to new users 60 days after the Submitted Content’s removal. However, (1) rights given to students before the Submitted Content’s removal will continue in accordance with the terms of those licenses (including any grants of lifetime access) and (2) TuitionHub’s right to use such Submitted Content for marketing purposes shall survive termination.
We may record all or any part of your Submitted Content for quality control and for delivering, marketing, promoting, demonstrating, or operating the Services. You grant TuitionHub permission to use your name, likeness, voice, and image in connection with offering, delivering, marketing, promoting, demonstrating, and selling the Services, your Submitted Content, or TuitionHub ‘s content, and you waive any rights of privacy, publicity, or other rights of a similar nature, to the extent permissible under applicable law.
3. Trust & Safety
3.1 Trust & Safety Policies
You agree to abide by TuitionHub ‘s course quality standards or policies prescribed by TuitionHub from time to time. You should check these policies periodically to ensure that you comply with any updates to them. You understand that your use of the Services is subject to TuitionHub’s approval, which we may grant or deny at our sole discretion.
We reserve the right to remove courses, suspend payouts, and/or ban instructors for any reason at any time, without prior notice, including in cases where:
– An instructor or course does not comply with our policies or legal terms (including the Terms of Use); – A course falls below our quality standards or has a negative impact on the student experience; – An instructor engages in behavior that might reflect unfavorably on TuitionHub or bring TuitionHub into public disrepute, contempt, scandal, or ridicule; – An instructor engages the services of a marketer or other business partner who violates TuitionHub’s policies; or – As determined by TuitionHub in its sole discretion.3.2 Co-Instructors and Teaching Assistants
The TuitionHub platform allows you to add other users as co-instructors or teaching assistants for courses that you manage. By adding a co-instructor or teaching assistant, you understand that you are authorizing them to take certain actions that affect your TuitionHub account and courses. TuitionHub is not able to advise on any questions or mediate any disputes between you and such users.
3.3 Relationship to Other Users
Instructors don’t have a direct contractual relationship with students, so the only information you’ll receive about students is what is provided to you through the Services. You agree that you will not use the data you receive for any purpose other than providing your services to those students on the TuitionHub platform, and that you won’t solicit additional personal data or store students’ personal data outside the TuitionHub platform. You will indemnify TuitionHub against any claims arising from your use of students’
4. Pricing
4.1 Price Setting
When creating a course, you will be prompted to select a base price (“Base Price“) for your course from a list of available price tiers. Alternatively, you may choose to offer your course for free. As a premium instructor, you will also be given the opportunity to participate in certain promotional programs under the terms of our Promotions Policy (“Promotional Programs“).
If you do not opt to participate in any Promotional Programs, we will list your course for the Base Price or the closest local or mobile app equivalent (as detailed below).
When a student purchases using a foreign currency, we will convert the relevant Base Price or Promotional Program price into the student’s applicable currency using a system-wide foreign currency conversion rate set by TuitionHub.
You give us permission to share your courses for free with our employees, with selected partners, and in cases where we need to restore access accounts who have previously purchased your courses. You understand that you will not receive compensation in these cases.
4.2 Transaction Taxes
If a student purchases a product or service in a country that requires TuitionHub to remit local sales or use taxes, value added taxes (VAT), or other similar transaction taxes (“Transaction Taxes“), under applicable law, we will collect and remit those Transaction Taxes to the competent tax authorities for those sales. We may increase the sale price at our discretion where we determine that such taxes may be due.
4.3 Promotional Programs
TuitionHub offers several optional marketing programs (Promotional Programs) in which you can choose to participate, as detailed in our Promotions Policy. These programs can help increase your revenue potential on TuitionHub by finding the optimal price point for your courses and promoting them through additional marketing channels.
There is no up-front cost to participate in these programs, and you can modify your participation status at any time, though changes you make will not apply to currently active campaigns.
5. Payments
5.1 Revenue Share
When a student purchases your course, we calculate the gross amount of the sale as the amount actually received by TuitionHub from the student (“Gross Amount“). From this, we subtract 15% as any Transaction Taxes, administrative and handling fee and any amounts paid to third parties to calculate the net amount of the sale (“Net Amount“).
If you have not opted into any of TuitionHub’s optional Promotional Programs, your revenue share will be the Net Amount less any applicable deductions, such as student refunds. If we change this payment rate, we will provide you 30 days’ notice using prominent means, such as via email or by posting a notice through our Services.
If you opt into any of the Promotional Programs, the relevant revenue share may be different and will be as specified in the Promotions Policy.
TuitionHub makes all instructor payments in Sri Lankan Rupees regardless of the currency with which the sale was made. We will assume transaction processing fees, excluding foreign currency conversion fees and wiring fees.
5.2 Receiving Payments
For us to pay you in a timely manner, you must own a bank account in good standing and must keep us informed of the correct information associated with your account. You must also provide any identifying information or tax documentation necessary for payment of amounts due, and you agree that we have the right to withhold appropriate taxes from your payments. We reserve the right to withhold payments or impose other penalties if we do not receive proper identifying information or tax documentation from you. You understand and agree that you are ultimately responsible for any taxes on your income.
Depending on the applicable revenue share model, payment will be made within 30 days of the end of the month in which (a) we receive the fee for a course or (b) the relevant course consumption occurred.
5.3 Refunds
You acknowledge and agree that students have the right to receive a refund, as detailed in the Terms of Use. Instructors will not receive any revenue from transactions for which a refund has been granted under the Terms of Use.
If a student asks for a refund after we have paid the relevant instructor payment, we reserve the right to either (1) deduct the amount of the refund from the next payment sent to the instructor or (2) where no further payments are due to the instructor or the payments are insufficient to cover the refunded amounts, require the instructor to refund any amounts refunded to students for the instructor’s courses.
5.3 Refunds
While you are a published instructor and subject to the requirements below, you may use our trademarks where we authorize you to do so.
You must:
– Only use the images of our trademarks that we make available to you, as detailed in any guidelines we may publish (such as our Instructor Badge Guide); – Only use our trademarks in connection with the promotion and sale of your TuitionHub courses or your participation on TuitionHub; and – Immediately comply if we request that you discontinue use.You must not:
– Use our trademarks in a misleading or disparaging way; – Use our trademarks in a way that implies that we endorse, sponsor, or approve of your courses or services; or – Use our trademarks in a way that violates applicable law or in connection with an obscene, indecent, or unlawful topic or material.7. Deleting Your Account
If you want to delete your instructor account, you can contact us via our Support Center. We’ll use commercially reasonable efforts to make any remaining scheduled payments that are owed to you before deleting your account. You understand that if students have previously enrolled in your courses, your name and that Submitted Content will remain accessible to those students after your account is deleted.
8. Miscellaneous Legal Terms
8.1 Updating These Terms
From time to time, we may update these Terms to clarify our practices or to reflect new or different practices (such as when we add new features), and TuitionHub reserves the right in its sole discretion to modify and/or make changes to these Terms at any time. If we make any material change, we will notify you using prominent means such as by email notice sent to the email address specified in your account or by posting a notice through our Services. Modifications will become effective on the day they are posted unless stated otherwise.
Your continued use of our Services after changes become effective shall mean that you accept those changes. Any revised Terms shall supersede all previous Terms.
8.2 Translations
Any version of these Terms in a language other than English is provided for convenience and you understand and agree that the English language will control if there is any conflict.
8.3 Relationship Between Us
You and we agree that no joint venture, partnership, employment, contractor, or agency relationship exists between us.
8.4 Survival
The following sections shall survive the expiration or termination of these Terms: Sections 2 (License to TuitionHub), 3.3 (Relationship to Other Users), 5.2 (Receiving Payments), 5.3 (Refunds), 7 (Deleting Your Account), and 8 (Miscellaneous Legal Terms).
9. How to Contact Us
The best way to get in touch with us is to contact our Support Team. We’d love to hear your questions, concerns, and feedback about our Services.