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Tinder updates its approach sicuro handling reports of serious abuse and harassment

Tinder updates its approach sicuro handling reports of serious abuse and harassment

As verso result of its ongoing partnership with nonprofit and anti-sexual assault organization RAINN (Rape, Abuse & Incest National Rete di emittenti), Tinder today announced a handful of product improvements as well as pratica for internal teams at the dating app maker designed to better support survivors of abuse and harassment. Soon, Tinder also says its members will have access esatto retroterra checks on their matches through Ammaestramento, verso nonprofit the dating app maker invested per last spring.

One key aspect of the partnership with RAINN involved training Tinder’s customer care staff. Through the addestramento, team learned how survivors may report abuse and harassment, and how preciso faretto reports of serious abuse – even if the reports use vague language sicuro describe the events. The allenamento, which is now also per mandatory part of Tinder’s onboarding and allenamento percorso professionale, additionally provides instructions on how squadra members should respond to these types of reports when they occur.

Meanwhile, per the Tinder app, survivors will gain access sicuro verso more direct way esatto report someone they’ve unmatched with, even if they’ve waited some time before making their report. And they can now opt whether or not they want onesto receive follow-up information about actions taken, as some prefer to receive updates and others do not.

The app will also provide alternative support options, as not everyone will feel comfortable making verso direct report. Through the Tinder Safety Center, verso dedicated Crisis Text Line will be provided, as well as the upcoming feature offering access preciso preparazione checks on matches from Garbo. Tinder invested a seven-figure sum into New York-based Garbo mediante , which offers an alternative sicuro traditional sostrato checks that surface per wide variety of personal information – like drug offenses or minor traffic violations. It excludes drug possession charges from its results, as well as traffic tickets besides DUIs and vehicular manslaughter.

The Tinder Safety Center is now also accessible from anywhere per the app, reducing the number of taps it takes for verso user preciso locate the resource.

“Our members are trusting us with an incredibly compatissante and vulnerable part of their lives, and we believe we have a responsibility to support them through every part of this journey, including when they have bad experiences on and off the app,” said Tracey Breeden, VP of Safety and Aimable Advocacy for Tinder and Match Group, con a statement about the changes. “Working with RAINN has allowed us puro take a colpo-informed approach sicuro member support for those impacted by harassment and assault,” she added.

Formazione instead focuses on whether or not someone’s preparazione indicates per history of violence

Breeden, who held a similar position at Uber, joined Tinder sopra as Incontro Group’s first-ever head of safety and communautaire advocacy, tasked with overseeing the company’s safety policies across its apps, including Tinder, Hinge, Confronto, OkCupid and Plenty of Fish.

Tinder and other dating apps have put per higher focus on member safety features after a 2019 report revealed how dating apps run by Tinder parent Gara Group allowed known sexual predators onesto use its apps, coppia onesto the lack of sostrato check features. Other reports have highlighted the very real safety concerns that accompany the dating app market, particularly those impacting young women – verso key dating app demographic.

Durante early 2020, Tinder invested durante Noonlight puro help it power new safety features inside Tinder and other Confronto-owned dating apps, ahead of its investment per Insegnamento.

Spetitor, Bumble, has marketed itself as being more women-friendly, launching verso number of features designed onesto keep users safe from bad actors, like one that prevents abusers from using the “unmatch” option to hide from victims, for example. Tinder has followed suit, launching new safety features of its own.

Tinder’s primo posto U

The company has also felt the pressure to get ahead of coming regulations impacting tech companies, like those operating social media apps and dating services. Tinder, which dominates the dating app market, today plays in accommodant networking as well, with additions like quick chat features, an interactive monitor series and other additions to its new Explore hub con the app.

“By adopting more botta-informed support practices, Tinder will be better positioned sicuro support members who may have experienced harm and take faster, more transparent action on bad actors,” noted Clara Kim, aiuto president of Consulting Services at RAINN, con per statement.

January 13, 2023

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